Implementing Software-as-a-Service (SaaS)



The way forward is to:

  • 部署提供最大功能和改善业务价值的应用程序
  • 释放专门维护和升级的资源
  • 快速实施解决方案,没有其他硬件和软件基础架构
  • Consume and scale services as needed.

SaaS: Software in the Cloud

SaaS offers a pay-as-you-go model for software, with anytime, anywhere access from any device. SaaS solutions are an ideal replacement for high-value, low-complexity applications hosted on premise.


A SaaS solution requires no investment in infrastructure. IT resources can be redeployed to core business functions, while maintenance and updates are factored-in. You benefit from:

  • 安全,可扩展,可靠并且始终可用
  • Improved user and customer experience
  • 快速的时间价值和用户采用增加。

Delivering Results with Software-as-a-Service

Capgemini has decades of experience in reducing enterprise complexity and optimizing application landscapes, ensuring you benefit from a low risk implementation and improved business outcomes.

Our SaaS expertise has helped many of our clients manage services, such as billing and customer interactions that improve retention and customer satisfaction. For example, 120,000 customer service representatives from 190 organizations across the globe are currently using Odigo, our SaaS solution that delivers a multichannel, virtualized contact center.